We are looking for an experienced Director of Customer Relations and Logistics with a hands-on approach to join our team. If you are looking to work for an organization with amazing culture at a premier level this is the opportunity for you. Please apply directly to the contact information below.

Director of Customer Relations and Logistics Responsibilities:

• Utilize data collection to manage the budget process
• Develop and analyze metrics to measure performance as well as analyze customer feedback
• Develop and implement QA/QC responsibilities with Senior Leadership Team in FO&M
• Implement and maintain a communication plan for customers
• Develop, review and update Service Level Agreements, maintenance schedules, and inventory processes,
• Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others

Director of Customer Relations and Logistics Qualifications:

• Bachelor's degree or the equivalent combination of education and experience
• 15+ years of experience in customer service, resource management and data analytics
• 10+ years of facilities management and supervisory experience
• Excellent communications and interpersonal skills with the ability to interact with diverse College constituencies
• Knowledge of building construction and maintenance practices

Director of Customer Relations and Logistics Benefits:

• Great quality of life, PTO, 6 floating holidays, and closure during Thanksgiving, Christmas and New Year week
• Amazing Culture that really cares about their people and students
• Medical, dental, vision insurance, and retirement contribution match of 9% above salary

At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID: 127210 #post

Amber Gehringer